Client Portfolio
VitaminLife
Services:
SEO, PPC, Branding Services, Video & National TV Advertising, Email Marketing, Shopify eCommerce
VitaminLife.com had seen extraordinary performance between 2018 and 2021, but the post-pandemic regulatory fallout and ad platform changes created major challenges. When Pullman Marketing stepped in, the mission wasn’t just to grow—it was to stabilize and recover in a radically changed e-commerce world. With performance caps in place, regulatory flags on inventory, and limited room to maneuver, success would come through precision, maintenance, and strategic cost reductions.
The Challenge
- Ad performance in decline since the post-COVID digital market crash.
- Regulatory restrictions flagging most of the product catalog, limiting campaign scalability.
- Historic performance highs created unrealistic benchmarks—yet expectations remained.
- Shift from Smart Shopping to Performance Max and Demand Gen required full account restructuring.
- Double-counting issues in conversions skewed historical data, clouding actual performance insights.
The Strategy
Focused Optimization Over Raw Growth
- Migrated all campaigns from Smart Shopping to Performance Max and Demand Gen, modernizing account structure and future-proofing ad spend.
- Cleaned up conversion tracking systems, eliminating inflated data and bringing clarity to performance metrics.
- Ran sweeping updates to ad copy, display creative, and product feeds, leading to the best Display ad performance in years.
- Implemented ROAS-focused segmentation, prioritizing high-margin inventory and pulling back on lower-performing segments.
- Leaned into cost-efficiency, maintaining conversions while lowering overall campaign costs during prolonged volatility.
Performance & Wins
- Conversion cost reduced by 20%, from ~$15 to ~$12 average across key campaigns.
- 14% reduction in Avg. CPC for Shopping campaigns compared to previous years.
- 40% overall increase in ROAS from account start to final performance window.
- 115% ROAS increase on high-margin inventory (from 285% to over 400%).
- 105% ROAS increase on low-margin inventory (doubling returns).
- Highest volume of conversions at the lowest cost achieved during the first half of 2024—the best stretch since 2021.
- Stabilized the account in a downward-trending market, helping the client maintain profitability and visibility while others saw major losses.
